Go to the Online Catalog and open the “Sign In” Login page.
Click the Reset my PIN/Password Link.
In the PIN/Password Reset Request Form, enter your library card barcode number and the email associated with your account.
Click SUBMIT. Note: This form will not work if there is no e-mail address in your patron record.
The following message will appear, “A message has been sent to the e-mail address we have on record for you. Please follow the instructions in that message to reset your PIN…” Click START OVER.
The e-mail you receive should have the subject: Request to reset your library PIN from: library-noreply@lancasterlibraries.org.
Click on the provided link to go to the PIN Reset Form. (This link is valid for 3 hours)
In the PIN Reset Form, enter your Barcode and your new password. Re-confirm your new password by entering it again. Click SUBMIT.
You receive the message “Your PIN/Password has been changed.” Click START OVER.
